Last reviewed: May 2026. Statement period: financial year 2025–2026.
This statement is published voluntarily by Telos Studio Ltd. We are below the £36 million annual turnover threshold at which a statement is required under section 54 of the Modern Slavery Act 2015, but we believe transparency about our supply chain is part of running an honest business. We will publish a fresh statement each year.
1. About Telos
Telos Studio Ltd is a UK-based retailer of saunas, ice baths, plunge tubs and accessories for the UK home. The company was founded in 2019 by Chris Coussons and Jake Wardle. Our products are precision-manufactured in China by audited OEM partners and delivered direct to UK customers.
2. Our position on modern slavery
Telos has a zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, debt bondage and any other form of exploitative working practice in our own operations and in our supply chain. We expect every supplier and contractor we work with to share that position.
3. Our supply chain
Our materials and components fall into the following groups:
- Materials: Solid wood (Western Red Cedar, Hemlock, Spruce — sourced by our Chinese manufacturing partners), stainless steel, acrylic and fabric, all produced within China at audited facilities.
- Hardware and fixings: Stainless steel and brass, sourced through UK distributors with mills in the EU and India.
- Electrical and electronic components: Heaters and controllers from Finland (Helo, HUUM), Germany (EOS) and Estonia. Pumps, chillers, ozone systems and ultraviolet sanitisers from Germany, Italy, the United Kingdom and one supplier in southern China.
- Textiles, glass and finishings: Glass from the UK and Italy, leather and felt accessories from Italy and Portugal.
- Logistics: Pall-Ex, DPD and UK-based fitting partners.
4. Risk assessment
The areas of our supply chain that we consider to carry the most modern slavery risk are: components manufactured in the People’s Republic of China; downstream raw materials in stainless steel and electronics; and casual labour used by logistics partners during peak periods. Our products are manufactured by audited OEM partners in China, which we consider a managed risk area given the supplier vetting and audit process described above.
5. What we do
- Supplier vetting: Before placing the first order we ask each new supplier to complete our supplier questionnaire covering ownership, location of manufacture, working hours, wages, freedom of association and the use of agency or migrant labour. Where a supplier cannot answer, we do not engage.
- Visits and audits: Where reasonable, we visit factories before contracting, and at least once every three years thereafter. For our Chinese supplier we rely on a recent SA8000 audit and an in-person visit by one of our founders in 2024.
- Contracts: Our purchase order terms include warranties from the supplier that the goods are produced free from forced and child labour and that the supplier complies with the Modern Slavery Act 2015 where applicable.
- UK pay: All staff and contractors working in our UK operations are paid at least the Real Living Wage as published by the Living Wage Foundation. Hours are recorded and overtime is paid.
- Whistleblowing: Anyone who works with us — employees, contractors, suppliers, customers — can report concerns about modern slavery confidentially to ethics@teloswellness.co.uk. Concerns are reviewed by a Director and reports are not held against the person raising them.
- Training: Buying and customer-care colleagues receive an annual briefing on modern slavery indicators and what to do if they suspect a problem.
6. Effectiveness
We measure the effectiveness of these steps by tracking: the percentage of suppliers covered by a current questionnaire (target: 100%); the number of supplier visits completed against plan; whistleblowing reports received and how they were handled; and any concerns raised through customer feedback. Over the period covered by this statement we received no whistleblowing reports about modern slavery.
7. Looking ahead
In the next 12 months we plan to: (i) introduce a written supplier code of conduct that incorporates the Ethical Trading Initiative Base Code; (ii) extend our questionnaire to second-tier suppliers for our highest-risk components; and (iii) review the suitability of an independent ethical-trade audit for our Chinese supplier.
8. Approval
This statement was approved by the board of Telos Studio Ltd on 28 April 2026 and signed on its behalf by the Operations Director. It will be reviewed annually.