Hello, atelier.
Three ways to reach the workshop. We answer the phone in working hours and email within twenty-four working hours. The post arrives slowly, but it does arrive.
Tell us what you need.
Whether it is a question about a sauna, a returns query, or a press request — write below. We read every message ourselves.
We work with a small list of journalists, retreats, and architects. Write to support@teloswellness.co.uk and your message will be passed straight to the founders.
Email the founders →Heater wattage, electrical loadings, room dimensions, after-care, the lifetime warranty — every question we have ever been asked is written up in the journal.
Read the journal →We ship across the United Kingdom and Ireland with a white-glove install. Every cabin carries a 60-night home trial and a lifetime cover for the original owner.
Shipping & returns →You can ring any of us. The number is on the inside of every door we build.