Last reviewed: May 2026.
This Cookie Policy explains how Telos Studio Ltd uses cookies and similar technologies on teloswellness.co.uk. It should be read alongside our Privacy Policy. Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR) and, where the cookie processes personal data, by the UK GDPR.
1. What cookies are
A cookie is a small text file that a website asks your browser to store on your device. Cookies let a website recognise you across pages or visits and store small amounts of information — for example the contents of your basket or whether you have signed in. We also use technologies that work in a similar way, such as pixels, local storage, session storage and SDKs in any apps we operate. In this policy, references to cookies cover all of these unless we say otherwise.
2. How we ask for your consent
The first time you visit our website, we show a cookie banner. Strictly necessary cookies are set immediately because the site cannot function without them. Analytics and marketing cookies are not set until you give us consent through the banner or the preferences panel. You can change or withdraw your consent at any time by selecting “Cookie preferences” in the footer.
3. Categories of cookies we use
3.1 Strictly necessary
These cookies are essential for the site to work. They keep you signed in, remember the contents of your basket, secure the checkout, distribute load between Shopify’s servers and protect against bot attacks. They are set as soon as you arrive and cannot be turned off through our banner because the site would not function without them. Examples set by our platform Shopify include _shopify_essential (session and security), cart (basket contents), cart_ts and cart_ver (basket versioning), secure_customer_sig (signed-in session) and storefront_digest (password-protected storefronts).
3.2 Functional
Functional cookies remember choices you have made — for example your preferred currency or whether you have dismissed our cookie banner — to give you a better experience. We do not use functional cookies that share data with third parties.
3.3 Analytics
If you accept analytics cookies, we use Shopify’s built-in analytics to understand which pages are popular, where visitors come from and how the site performs. We may also enable Google Analytics 4 (GA4) for the same purpose; GA4 cookies (_ga, _ga_*) are configured with IP truncation. Analytics data is aggregated and is not used to identify you personally.
3.4 Marketing
If you accept marketing cookies, we may use the Meta pixel and similar tools to measure the effect of our advertising and to show you relevant advertising on platforms you visit later. These third parties (Meta Platforms, Pinterest, Klaviyo for on-site web tracking) act as independent or joint controllers in respect of their own pixel data; their privacy notices apply alongside ours.
4. Third-party cookies
Some pages embed content hosted by third parties — for example a Vimeo video or a Google Maps embed showing our atelier. These services may set cookies of their own. We do not control these and recommend reading their cookie notices: vimeo.com/cookie_policy and policies.google.com/technologies/cookies.
5. How long cookies last
Cookies are either “session” cookies, which expire when you close your browser, or “persistent” cookies, which stay on your device for a set period (typically up to 13 months for analytics and marketing cookies). The retention of each cookie is shown in our preferences panel.
6. Managing cookies in your browser
You can also manage cookies directly in your browser settings. The links below take you to current guidance:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/kb/clear-cookies-and-site-data-firefox
- Safari: support.apple.com/guide/safari/manage-cookies-sfri11471
- Edge: support.microsoft.com/topic/cookies-in-microsoft-edge
Browser-level controls override our banner. If you block strictly necessary cookies, parts of the site will not work — for example the basket and checkout.
7. Do Not Track and Global Privacy Control
We respect Global Privacy Control (GPC) signals from your browser as a withdrawal of consent for non-essential cookies. We do not currently respond to legacy “Do Not Track” headers as there is no agreed industry standard for them.
8. Changes to this policy
If we add new cookies or change how we use existing ones, we will update this policy and ask for fresh consent where the change is material. The version date is shown above.
9. Contact
Questions about cookies can be sent to support@teloswellness.co.uk.