Last reviewed: May 2026.
This disclaimer applies to teloswellness.co.uk and to the products we supply. It is intended to be plain, not to limit your statutory rights as a consumer. Where there is any conflict between this disclaimer and your statutory rights, your statutory rights prevail.
1. Information on the website
The information on this site is provided for general purposes. We take care to make sure it is accurate and up to date, but we cannot guarantee that everything is current at every moment. Specifications, finishes, dimensions and lead times can change as suppliers update components or seasonal stock varies. The price you pay is the price displayed when you place your order; if a price has been displayed in obvious error we will contact you before processing.
2. Product imagery
Photographs on the site are an honest representation of our products but small differences are inevitable. Wood is a natural material and grain, knot and tone vary from board to board and from season to season. Brass, leather and glass develop a patina with use that we describe as part of the product, not a fault. Lighting and camera settings can make the same finish look different on different screens. If colour or grain is critical to your decision, ask us for a sample before ordering.
3. Use of saunas, ice baths and cold-exposure products
Sauna and cold-exposure use carries health considerations. They are not appropriate for everyone. You should consult your doctor before using a sauna, ice bath or cold plunge if you:
- are pregnant or might be pregnant;
- have or have had heart disease, high or low blood pressure, an arrhythmia, a stroke, deep-vein thrombosis or a similar circulatory condition;
- have epilepsy or another seizure disorder;
- have a respiratory condition that may be triggered by heat or cold;
- have a kidney condition;
- are taking medication that affects blood pressure, blood thinning or temperature regulation; or
- have any other condition that you think might be affected by significant heat or cold exposure.
Use the product within the published time, temperature and frequency recommendations supplied with it. Hydrate well before and after use. Children should only use saunas and ice baths under the direct supervision of a responsible adult and within reduced time and temperature limits. Do not use a sauna or ice bath when intoxicated.
4. Not medical advice
The Telos Journal and other content on the site is published for educational interest. It is not medical advice and is not a substitute for advice from a qualified healthcare professional. If you are looking for advice tailored to your circumstances, please speak to your GP or another suitably qualified clinician. We do not accept liability for any decision you take based on Journal content alone.
5. External links
We sometimes link to other websites — a research paper, a supplier we admire, a public-health resource. We do not control those sites and we are not responsible for their content, their availability or their privacy practices. A link is not an endorsement of every view expressed on the linked site.
6. Reviews and testimonials
Customer reviews shown on the site are real and are published verbatim, save for redactions to remove personal data, the names of third parties or material that breaches our review guidelines (for example abuse). Reviews represent the experience of the named customer and are not promises about anyone else’s experience.
7. Limitation of liability
Subject to your statutory rights, our liability for losses arising out of your use of the site or the products is limited as set out in our Terms & Conditions. Nothing in this disclaimer excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law.
8. Force majeure
We are not responsible for failures or delays caused by events outside our reasonable control, including timber supply disruption, severe weather, transport failures, industrial action, fire, flood, public health emergencies and the acts of any government or regulator.
9. Updates
We may update this disclaimer from time to time. The version that applies to a particular interaction with the site is the version published at that time.
10. Questions
If anything here is unclear, please email support@teloswellness.co.uk. We will explain.