§ 01, Trade & partnerships
Supplier and trade enquiries
For supplier, trade or partnership enquiries, email support@teloswellness.co.uk with 'Trade' in the subject line.
Email us →Get in touch
Hello, there.
Three ways to reach us. We answer the phone in working hours and aim to reply to email within one working day.
By phone
+44 7383 567 839
By email
support@teloswellness.co.uk
By post
2 Peel Court, 24 St. Cuthberts Way, Darlington DL1 1GB
§ Write to us
Tell us what you need.
Whether it is a question about a product, an order or a return, write below.
§ 02, Before you write
Specifications and warranty
Each product page lists the country of origin, manufacturer's warranty, dimensions and power requirements. Our buying guides in the journal cover general questions.
Read the journal →§ 03, Orders & returns
Delivery, cancellations and refunds
We deliver to mainland UK addresses. Online orders can be cancelled within 14 days of delivery, and faulty goods are covered by the Consumer Rights Act 2015.
Shipping & returns →§ Telos
Questions before you buy? Just ask.
Chris Coussons & Jake Wardle
Telos